Chapter 1.0 - General Server Hardware Knowledge
-1.01 System Bus Architectures
-1.02 Adapter Fault Tolerance
-1.03 Types of Servers
-1.04 Application Server Models
-1.05 Memory Types and Server Memory Requirements
-1.06 SCSI Storage Solutions
-1.07 SATA (Serial ATA) Storage Solutions
-1.08 Fibre Channel Hardware
-1.09 iSCSI and FCIP Technologies
-1.10 RAID Technologies
-1.11 Know the characteristics of hot swap drives and hot plug boards.
-1.12 Know the features, advantages, and disadvantages of multiprocessing.
-1.13 Know the attributes, purpose, function, and advantages of clustering.
-1.14 Server Processor Subsystems
-1.15 Know Network Storage Systems
Chapter 2.0 - Installation
-2.01 Conduct pre-installation planning activities
-2.02 Install hardware using best practices
-2.03 Develop the server management plan (in-band and out-of-band
management)
Chapter 3.0 - Configuration
-3.01 Check/upgrade BIOS/firmware levels (system board, RAID controller, hard drive, ect.)
-3.02 Configure RAID
-3.03 Install NOS
-3.04 Configure External Peripherals
-3.05 Install NOS and driver updates to design specifications
-3.06 Install service tools (SNMP, backup software, system monitoring agents, event logs, etc.)
-3.07 Perform Server Baseline
-3.08 Document the configuration
-3.09 Implement the server management plan (OS-dependent and OS-independent components).
Chapter 4.0 - Upgrading
-4.01 Perform Backup
-4.02 Add Processors
-4.03 Add Hard Drives
-4.04 Increase Memory
-4.05 Upgrade BIOS/firmware
-4.06 Upgrade adapters (e.g., NICs, SCSI cards, RAID, etc.)
-4.07 Upgrade peripheral devices, internal and external & verify appropriate system resources
-4.08 Upgrade system monitoring agents
-4.09 Upgrade service tools (e.g., diagnostic tools, EISA configuration, diagnostic partition, SSU)
-4.10 Upgrade UPS |
Chapter 5.0 - Proactive Maintenance
-5.01 Perform regular backup
-5.02 Create baseline and compare performance
-5.03 Adjust SNMP thresholds
-5.04 Perform physical housekeeping
-5.05 Monitor, maintain, and follow the server management and service plan.
Chapter 6.0 - Environment
-6.01 Recognize and report on physical security issues
-6.02 Recognize and report on server room environmental issues
Chapter 7.0 - Troubleshooting and Problem Determination
-7.01 Perform problem determination
-7.02 Use diagnostic hardware and software tools and utilities.
-7.03 Identify bottlenecks
Chapter 8.0 - Disaster Recovery
-8.01 Read and follow the disaster recovery plan. |
