Initiation and Project Management
Disaster Recovery
Business Continuity
What is a Disaster?
Disaster Recovery
Goals
Who is responsible for BC/DR?
Purpose of DR/BC Program
Resistance to Change
DR/BC Project Management
DR/BC Planning Model
Project Initiation Phase
Functional Requirements Phase
Change Control
Recommended Structure
Team Overview in Project Plan
Typical functional areas to consider
Chapter Review


Module 2 - Risk Evaluation & Control
Risk Evaluation & Control
Risk Analysis Activities
Threats to Business Process
Disaster Categories
Technical Disaster Scenarios
Human Disaster Scenarios
Other Human Disaster Scenarios
Threats
Downtime
Risk Analysis Terminology
Risk management
Risk Analysis Activities
Exposure Inventory
Business Process Inventory
Business Process Documentation
Important Areas to Watch
Potential Impact on Operations
Statement of Risk
ALE Annualized Loss Expenditure or Expectancy
Annualized Loss Exposure
Statement of Risk
Risk Control Definition
Identifying Existing Controls
Physical Controls
Risk Analysis
Risk Assessment Report
Compiling a Risk Assessment Report
Chapter Review


Module 3 - Business Impact Analysis BIA
Business Impact Analysis BIA
Business Impact Analysis Terminology
Objectives of Business Impact Analysis
Recovery Time Objective RTO
BIA Phases
BIA Project Planning
BIA Tools
More on BIA
BIA Analysis Details
BIA
Notes on Data Collection
Notes on Data Analysis
Data Analysis
Where does BIA fit into the Process
Chapter Review


Module 4 - Developing Strategies
Developing Strategies
Business Continuity Program
Strategy Process
Developing DR/BC Strategies
DR/BC Specifics
Selecting Off-Site Storage and Alternate Recovery Site(s)
Off-Site Storage
Selecting Vendors for DR/BC Services
Evaluating Vendors of DR/BC Resources
Identifying Recovery Strategies for Functional Areas
More on Recovery Strategies
Telecommunications Strategies
Assessing Strategies from BIA
Cost/Benefit Analysis
More Continuity Strategies
Consolidating Continuity Strategies Across the Enterprise
Consolidating Continuity and Recovery Strategies Across the Enterprise
Hardware Backup Alternatives
Continuity Strategy - Hardware Backup Alternatives
Critical Factors
Continuity Strategy
Continuity Strategy - Software Backup Alternatives
Software Backup Alternatives
Data Backup Alternatives
Telecom & Network Alternatives
Business Continuity
Continuity Strategy - Insurance
Evaluate Insurance Terms
Chapter Review


Module 5 - Emergency Preparedness and Response
Emergency Preparedness and Response
Purpose of Emergency Response Procedures
Emergency Response
Emergency Response Components
Develop ER Procedures
Command and Control
ER Sources for Assistance
Chapter Review

Module 6 - BC Plan Development and Implementation
BC Plan Development and Implementation
DR/BC Involves
Planning Considerations
Planning Methodology
Scope of Project Plan
Planning Assumptions
Planning Responsibilities
Plan Should Include Key Disaster Scenarios
Work Plans & Schedules
Requirements for Plan Elements
Build Team
Recovery Restoration Teams
Steps : Execution Strategy
Plan Development Phase
Design & Development Phase
Organizational Tools
Organizational Tasks
Media Control
Personnel Mobilization
General Employee Information
Business Continuity Designates
Implementation of Planning Process
Responsibility for Developing Procedures
Procedures
Automating DR/BC Documentation Process
DR/BC Plan Sample Outline
Up Front Information
Chapter Review


Module 7 - Awareness and Training Programs
Awareness and Training Programs
Elements of Awareness & Training Programs
Audience Types
Awareness
Awareness Programs
Training Programs
Why Plan Exercises are Important
Testing & Drills
Testing Types
Establishing Exercise Programs
Review Various Types of Tests
Plan Testing Guidelines
Evaluation Exercises
Audit your Plan
Chapter Review


Module 8 - Maintenance Policies
Maintenance Policies
Maintenance
Maintenance & Schedule Budgets
Software Tools for Maintenance
Input Criteria for Plan Maintenance
Plan Distribution & Security
Chapter Review


Module 9 - Crisis Communications
Crisis Communications
Escalation Procedures
Escalation & Activation Procedures
Disaster Declaration Procedures
Public Relations/Spokesperson Role
Typical Audiences
Audience Messages
Sources of Information
Incident Command Centre (ICC)
ICC Chain of Command
ICC Organization
Be Prepared to Work with Public Authorities
Executing the Plan
Chapter Review


Module 10 - Cyber Attacks
Cyber Attacks
Computer Crime & Cyberattacks
Cyberattack Scenarios
Northeast Cyberattack Scenario
Economic Impact of Malicious Code Attacks
Including Cyberattacks in Definitions of Terrorism
Domestic and International Terrorism
Department of Homeland Security Key Assets
Cyberspace Security Strategies
Expectations of Cyberattacks
Information Warfare
Considerations for Developing Information Warfare Procedures
Protection Against Cyberattacks
How Computer Systems are Attacked
Types of Computer Attacks
Developing Procedure in the wake of a Security Breach
Procedures to Follow After an Attack
Developing Procedures to Determine economic Losses
Developing Procedures to Ease IT Recovery
Types of Systems and Networks
Recovery of Small Computer Systems
Recovery of Large Computer Systems
Network Recovery
Establishing a Computer Incident Response Team
Important Points
Chapter Review


Module 11 – Pandemics
Pandemics
Quick Facts
Pandemics
Planning Issues per Stage
Stage 4 Communications
HR Policies
Stage 3 HR Travel Policies
Stage 3 Government Relations
Stage 3 Physical Resources
Pandemics
Chapter Review
Course Closure